AI is an acronym for Artificial Intelligence, which translates as "artificial intelligence.". It is an attempt to artificially achieve the same intelligence as human beings on computers, etc., or a series of basic technologies for that purpose.
It is said that it is the third AI boom now. This is the third boom.
The first AI boom that took place in the 1960s was based on "reasoning and exploration" technology, where computers choose options to reach goals in games with rules and goals. The goal is reached by incorporating the rules into the computer in advance, and it is also called rule-based AI or inference-based AI. The boom has gone because rules and goals cannot be used for ambiguous problems.
Then, during the second AI boom in the late 1980s and early 1990s, "expert systems" became popular because they attempted to solve complex real-world problems by transferring expert knowledge to computers. It's also called knowledge-based AI. Simple neural network technology was also used, but it was unable to solve complex and exceptional problems, and the boom ended.
The third AI boom is based on machine learning and deep learning technologies. Deep learning is an evolution of neural networks. This has been made possible by making it easier to collect large amounts of data and by greatly improving the processing performance of computers.
The limitations of the first and second technologies were that they were mechanically processed according to program logic created by human hands in advance, but deep learning fundamentally differs in that a machine "recognizes" itself from the data itself. Now that real AI has finally emerged, the boom is considered real.

* Click here for details on AI solutions (AI-powered Predictive maintenance solutions)


BABOK is an acronym for Business Analysis Body of Knowledge and is translated as "Business Analysis Knowledge System". It is pronounced as BA Bock or Babok. A body of knowledge established as a global standard by the International Non-Profit Organization "IIBA (International Institute of Business Analysis)" in Toronto, Canada and systematized best practices for Business Analysis.
Business analysis is a phase of information systems development, also called the "super-upstream process," which is the task and technique of analyzing the structure, policies, and operations of an organization and bridging stakeholders to recommend solutions that enable the organization to achieve its objectives. It is about identifying the real needs and then determining the solutions that solve the business problems. In total, BABOK defines 32 tasks, which are divided into 7 knowledge areas:.
While there is still a long way to go in terms of recognition of BABOK in Japan, there are companies that are promoting business analysis activities and those that are planning to engage in business analysis on a full scale. In addition, as digital business develops, it is expected that business analysis will progress in the future.


The BOM is an acronym for Bill of Materials and is translated as "Bill of Materials". It is read as Bom. It is a list of parts and raw materials. It consists of parts and raw materials that make up a product and their quantity and weight.
The bill of materials is created by the design department and delivered to the production department, which then prepares it for production. Bills of materials created by the engineering department are called engineering bills of materials (E-BOM), and those created by the production department are called manufacturing bills of materials (M-BOM). There are also sales BOMs (S-BOMs) as bills of materials used for sales quotations, purchase BOMs for purchasing, and service BOMs for service and maintenance support. An engineering BOM represents the parts and raw materials that make up a product in one layer, while a manufacturing BOM is represented in a hierarchy of processes, taking into account the order of the manufacturing processes leading to product manufacturing. The electronic management of a bill of materials is called a parts management system, and sometimes the term BOM refers to this system.
Parts management systems are typically part of production and purchasing management functions. It is also part of Product Lifecycle Management (PLM). It also works closely with CAD and drawing management systems.


CRM is an acronym for Customer Relationships Management and is translated as Customer Relationship Management. It is a management method that integrates and manages information such as customer's business negotiations, purchase history, complaints, opinions, and other information at all points of contact with the company, as well as preferences and attributes, and utilizes it in the company's sales strategy.
Abbreviated CRM. The software (business system) that realizes this is called a CRM package or CRM system. In reality, CRM generally refers to a CRM package (CRM system).
It aims to increase profits by building long-term relationships with customers and encouraging them to continue to use the company's products and services.
CRM consists of functions such as a call center and Computer Telephony Integration (CTI) mechanism that responds to various customer inquiries in a customized way, Sales Force Automation (SFA) that streamlines sales activities by visualizing sales processes and sharing sales activity information, and field services that manage maintenance services for sold products.
In contrast to ERP, it is said that ERP supports the back office and CRM supports the front office, which is the customer's point of contact.
Microsoft Dynamics 365 is an integrated CRM and ERP system that is truly an integrated business system.

*Click here for details on the CRM packages we handle (Dynamics CRM)


EDI is an acronym for Electronic Data Interchange and is translated as "electronic data exchange.". This is a mechanism to exchange electronic business documents (purchase orders, invoices, etc.) based on standardized rules (protocols) over leased lines or communication lines such as the Internet. It can also refer to an EDI system that does EDI.
It automates the transaction process from purchase and order to invoice payment, which improves operational efficiency.

A system for communicating using the same communication method is required. Data conversion is required between your company's data format and code and the data format and code that conforms to the rules.
Typical rules include EDIFACT, CII, and the Japan Chain Store Association standard data exchange format.
In addition to a method in which rules are determined and implemented individually by each business partner, there is an industry-wide method in which the same rules can be used by multiple companies in the industry by standardizing the rules in the industry.
Some of the industry unification methods are implemented by having EDI data exchange centers in various industries such as Zengin System and JNX in the automobile industry. EDI that is conducted via the Internet is called Web-EDI. Unlike conventional EDI, which uses leased lines and VAN, it can be operated at a low cost because it is used over the Internet. The use of Web-EDI is advancing with the progress of cloud computing.

*Click here for details on the EDI products we handle (Biware EDI Station)


ERP is an acronym for Enterprise Resource Planning, which translates as "enterprise resource planning.". It means "Methods and concepts for improving management efficiency by comprehensively managing the entire company from the perspective of effective use of management resources". Abbreviated ERP. To achieve this, integrated (cross-functional) software (integrated line-of-business system) is called an ERP package.
In reality, ERP generally refers to an ERP package. The ERP package is an integrated business system that provides the functionality of a single packaged software for the entire enterprise, and has the following merits.
A package that covers only a specific business area, such as a sales management package that deals only with sales management operations or a production management package that deals only with production management operations, is called a "business package," whereas an ERP package covers the entire business of an enterprise, as described above, and thus covers a wide range of business operations. In addition, the linkage between operations is automated, enabling realtime operation. As a result, information on transactions is ultimately linked to accounting as accounting entries in real time, leading to management information, enabling realtime management.
ERP packages centralize the management of common masters among organizations, users, and businesses, such as item master, customer master, and supplier master, so that the same master, which tends to occur in business package usage, does not exist in multiple locations and overlap.
The ERP package offers a high degree of flexibility in business functions and allows system function movement and management methods to be changed by setting up a master for system control called parameters, enabling timely, flexible and efficient coordination of information systems with changes in business policies and business operations.

*Click here for details on the ERP packages we handle (Dynamics 365 for Finance and Operations)


IFRS is an acronym for International Financial Reporting Standards and is translated as International Financial Reporting Standards or International Financial Reporting Standards. It is pronounced as IFRS, IFARS or IFARS. Accounting standards established by the International Accounting Standards Board (IASB) and the International Accounting Standards Committee (IASC), the predecessor of the IASB, and Interpretations issued by the IFRS Interpretations Committee (IFRIC) and the Interpretations Committee (SIC), the predecessor of IFRIC. More than 100 countries and regions have adopted it as their national accounting or equivalent standard. A convergence project is also in progress in Japan under the auspices of the Accounting Standards Board of Japan (ASBJ), and voluntary adoption of IFRS has commenced for the fiscal years ended March 31, 2010.

The benefits of adopting IFRS are as follows.

  • Improved transparency and comparability of financial statements
  • Improving communication with overseas investors and stakeholders
  • Unification of accounting standards among groups: management and evaluation of consolidated groups, including overseas subsidiaries, under unified accounting standards
  • Facilitation of overseas financing

Application is progressing in international companies operating globally.


IoT is an acronym for Internet of Things, which translates as the Internet of Things. It is a generic term for new services, business models, or elemental technologies that enable them to be realized by connecting everything through the Internet.
In addition to conventional PCs, servers, mobile phones, and smartphones, IC tags, ubiquitous networks, embedded systems, various sensors, and transmitters and receivers will be able to exchange information with each other, creating a new networked society. It is said that innovation will occur in all industries in the future.
Europe and the United States are leading the way in the practical application of this technology.
Since 2011, Germany has been promoting Industry 4.0, a public-private joint project that has been advancing with an advanced technology strategy. The concept is to create a "connected factory" and a "smart factory".
In the United States, "Industrial Internet," a concept for fusing industrial equipment and IT, proposed by General Electric (GE) in 2012, is being promoted. By combining high-performance equipment, low-cost sensors, the Internet, and big data collection and analysis technologies, they aim to significantly improve the efficiency of existing industries and create new ones.
GE is becoming a major IT vendor by hiring and expanding IT talent to make this technology a key part of its business.
In this way, the use of IoT has taken the lead overseas, and Japan has finally expressed a sense of crisis in its 2015 White Paper on Manufacturing, stating its policy of reforming the industrial structure through the use of IoT and other technologies. It is expected that each industry will realize innovation by using IoT.

*Click here for details on IoT solutions (IoT solutions)


QMS is an acronym for Quality Management Systems and is translated as "Quality Management System". A management system that directs and manages an organization in terms of the quality of its products and services provided.
This is an organizational activity centered on quality control, and is intended to achieve customer satisfaction and continuous improvement. The concept of a conventional quality assurance system has been strengthened in terms of a management system aimed at customer satisfaction.
This concept was adopted from the 2000 revision of the ISO 9000 series, an international standard.
Software that supports QMS includes "Quality test business support system", which provides functions required according to the business flow of quality tests; "Quality information management system", which centrally manages product information, raw material information, formulation information, and various historical information; "Document management system", which comprehensively manages documents and materials related to quality; "Quality event management system", which centrally manages all quality-related events; and "Education management system", which manages education on quality-related skills.
Companies that manufacture pharmaceuticals and medical devices are required to record and audit all quality-related activities because high levels of quality such as safety are required, and there is a growing need for advanced QMS software.

*Click here for details on QMS software we handle (MasterControl)


SaaS stands for Software as a Service and is read as SARS. Software that was previously provided as a packaged product is provided and used as a service via the Internet.
PaaS stands for Platform as a Service and is read as parse. It is a form of providing a set of platforms such as hardware, OS and DBMS for running information systems and application software as a service on the Internet.
IaaS stands for Internet as a Service. It is a form of providing the infrastructure such as virtual servers, equipment, networks, and operating systems necessary for the operation of information systems as services on the Internet.
SaaS, PaaS, and IaaS are all types of cloud services, but they are categorized by the difference in the scope of cloud offerings.
Delivering services up to the hardware and OS level is IaaS, providing middleware such as DBMS is PaaS, and providing application software is SaaS.
While IaaS and PaaS are used in both private and public clouds, SaaS is used in public clouds.


Cloud is simply "cloud," but it generally refers to "cloud computing.". A form of computer use in which a server provided by a computer (server) connected to a network such as the Internet is used by a mobile terminal such as a personal computer over a network.
It is called "cloud" because it can be used without being aware of where the computer (server) is located, and the computer in the cloud (cloud) appears to be used from the ground.
Services provided in the form of clouds are called "cloud services". The opposite of cloud is "on-premises". In on-premises, information systems such as servers and software are installed and operated in facilities managed by the company.

Compared to on-premises, the cloud offers the following benefits:.

  • No initial cost required to install the server
      In the cloud, you will be charged according to the usage time and you will be paid a monthly fee.
  • In the cloud where the time required for server procurement is unnecessary and the time required for utilization is short, it can be used immediately as long as there is an environment to connect to the Internet. It can also be used to increase processing performance.
  • No need to consider troubleshooting

The service provider does not need to consider the duplication of servers for troubleshooting. In the past, its use was limited to groupware, etc., but its use has expanded to mission-critical systems. They are classified as private clouds and public clouds based on the type of delivery. A private cloud is delivered to a specific company or individual, and a partition of servers is assigned to each company or individual. Public clouds are delivered to enterprises and individuals in any industry, and server environments are shared across multiple enterprises. The use of the public cloud is increasing year by year because the usage fee is reduced.

*Click here for details on the cloud services we handle (cloud environment creation services)


Groupware is software that helps people use computers to share information and work together.
Sometimes called collaboration software.

It includes the following features:.

  • E-mail
  • Electronic bulletin board
  • Schedule management
  • Electronic approval (workflow)
  • File and document management (library function)
  • Web portal
  • Reservation management of conference rooms and facilities
  • Chat and electronic conferencing

The above multiple functions are integrated into a single system and combined organically.
By applying groupware, you can benefit from sharing information and knowledge and improving the efficiency of business communications. If it is used at a higher level, it is expected to have the effect of co-creation, which creates new added value through synergies among related parties.
In the past, operations were mainly performed on servers managed by the company, but now the use of cloud services is becoming mainstream.

*Click here for details on the groupware we handle (Microsoft SharePoint)

Computerization planning service

The term "Computerization planning" refers to one phase of a series of IT management procedures (processes), starting with the formulation of management strategy, followed by the planning of informatization, procurement of information resources, development, testing, and introduction of information systems, and operation services. Corresponds to "strategic informatization" in the process guidelines of the IT Coordinators' Association.
It corresponds to the pre-process of information resource procurement, which consists of the preparation and issuance of RFPs and vendor selection. Clarifying what IT can do to achieve management strategies and business objectives. Create a business process model and an information model, and formulate a system configuration.
The importance of advanced use of IT in corporate management is increasing, and it is necessary to formulate computerization plans that truly contribute to management from the perspective of overall optimization. As a result, the importance of computerization planning is increasing.
Some RFPs (request for proposals) issued by companies planning to build systems summarize system requirements based on current operations and current systems, or summarize system requirements at user's request without considering the return on system investment.
In order to promote a certain level of systematization investment, it is necessary to contribute to business goals and to create a system with a large return on investment. Therefore, by implementing the computerization planning phase without omitting it, it is necessary to improve operational efficiency, enhance management, and create a flexible system configuration.

*Click here for details of our computerization planning service (ERP computerization planning service)

Production number control

Production number control is one of the production control methods that has been used for a long time in the Japanese manufacturing industry. Each production order is given a control number called a production number, and production is controlled by the production number. It is a production management method suitable for individual production to order that has different specifications of what is produced for each customer's order.
A "production number" is assigned at the time of manufacturing arrangement, and resources such as planning, ordering, shipping, and work order using "production number" as a key are secured to manage the history. As a result, inventory and plans are tied to each order, and there is a merit in order arrangement, progress management, and understanding manufacturing cost. There is also flexibility in changing production plans.
On the other hand, there are MRP and Toyota Production System (Kanban System) as a production management technique. MRP focuses on material requirements planning to manage resources across the plan, such as how much inventory is needed in a given time period.
Because production number management is a system unique to Japan, production number management functions are not included in the standard functions in most overseas packages such as ERP. For such foreign packages, it may be necessary to investigate the deployment vendor's template, as the deployment vendor may provide additional functionality using the numbering management function as a template.
(We have added number management function to Microsoft Dynamics 365 templates)

Pharmaceutical Affairs Law

The Pharmaceutical Affairs Law was established in 1965 (1960) and has been revised several times.
The official name at present is "Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices" and it is officially abbreviated as "Pharmaceutical and Medical Devices Act". Sometimes abbreviated to "Yakkiho".
The purpose is to improve health and hygiene by ensuring the quality, efficacy, and safety of pharmaceuticals, quasi-drugs, cosmetics, medical devices, and regenerative medicine products, preventing the occurrence and spread of health and hygiene hazards caused by their use, and promoting research and development of pharmaceuticals, etc.
According to this law, we must not manufacture, import, or dispense medicines, quasi-drugs, cosmetics, or medical devices unless they are approved, confirmed, licensed, or supervised by the government.
Even if it is not a medical device but a single piece of software, a disease diagnosis program, a disease treatment program, a disease prevention program, and their recording medium "Health Software" are also handled as medical devices. As with other medical devices, the manufacture and sale of any of these devices that may have an impact on human life and health if side effects or functional impairment are restricted.
The provision of health software via telecommunication lines is also treated as a medical device sales business.